Definition of the integrated management system (IMS)
The 2017 edition of the Quality Barometer reveals a growing interest among organizations to implement an integrated management system (IMS) and thus, regardless of size … Lire la suite
Performance
Why and how to conduct an internal audit? Which performance indicators should be monitored? How to manage performance? How to organize and support internal change? All the answers in this category dedicated to performance optimization in the context of continuous improvement and digital transformation.
