{"id":19031,"date":"2021-09-02T15:09:07","date_gmt":"2021-09-02T15:09:07","guid":{"rendered":"https:\/\/pyx4.com\/?page_id=19031"},"modified":"2024-12-05T15:02:46","modified_gmt":"2024-12-05T15:02:46","slug":"aphp","status":"publish","type":"cas_clients","link":"https:\/\/pyx4.com\/en\/customer-cases\/aphp\/","title":{"rendered":"APHP"},"content":{"rendered":"<div class=\"gb-container gb-container-350b3f1c\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-94bd21d3\">\n<div class=\"gb-grid-column gb-grid-column-8e081f7d\"><div class=\"gb-container gb-container-8e081f7d\"><div class=\"gb-inside-container\">\n\n<h1 class=\"gb-headline gb-headline-14e5708c gb-headline-text\"><span class=\"ez-toc-section\" id=\"APHP_secures_its_customer_journey_with_PYX4\"><\/span>APHP secures its customer journey with PYX4<span class=\"ez-toc-section-end\"><\/span><\/h1>\n\n\n\n<p class=\"has-white-color has-text-color\">The Antoine-B\u00e9cl\u00e8re Hospital of the Assistance Publique H\u00f4pitaux de Paris is located in Clamart, in the Hauts-de-Seine (92).<\/p>\n\n\n\n<p class=\"has-white-color has-text-color\">The hospital combines excellent activities with local care, including an adult and paediatric emergency department <\/p>\n\n\n\n<ul class=\"wp-block-list has-white-color has-text-color\">\n<li>2,020 professionals at the service of patients<\/li>\n\n\n\n<li>64,040 emergency room visits<\/li>\n<\/ul>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-6867ba4d\"><div class=\"gb-container gb-container-6867ba4d box white\"><div class=\"gb-inside-container\">\n<div class=\"wp-block-image is-style-default\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/pyx4.com\/wp-content\/uploads\/2021\/07\/logo-cas-client-hopitaux-universitaires-paris-sud_500x500.png\" alt=\"Logo des Hopitaux Universitaires Paris Sud\" class=\"wp-image-16279\" style=\"width:180px;height:180px\" srcset=\"https:\/\/pyx4.com\/wp-content\/uploads\/2021\/07\/logo-cas-client-hopitaux-universitaires-paris-sud_500x500.png 500w, https:\/\/pyx4.com\/wp-content\/uploads\/2021\/07\/logo-cas-client-hopitaux-universitaires-paris-sud_500x500-300x300.png 300w, https:\/\/pyx4.com\/wp-content\/uploads\/2021\/07\/logo-cas-client-hopitaux-universitaires-paris-sud_500x500-150x150.png 150w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/figure>\n<\/div>\n\n\n<ul class=\"fa-ul\">\n<li><span class=\"fa-li\"><i class=\"fas fa-chart-line\"><\/i><\/span>Health<\/li>\n<li><span class=\"fa-li\"><i class=\"far fa-building\"><\/i><\/span>Large company<\/li>\n<li><span class=\"fa-li\"><i class=\"fas fa-map-pin\"><\/i><\/span>Paris (75)<\/li><\/ul>\n\n<\/div><\/div><\/div>\n<\/div>\n<\/div><div class=\"gb-shapes\"><div class=\"gb-shape gb-shape-1\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1200 100\" preserveAspectRatio=\"none\"><path d=\"M1200 100H0V0l400 77.2L1200 0z\"\/><\/svg><\/div><\/div><\/div>\n\n<div class=\"gb-container gb-container-d950a44c\"><div class=\"gb-inside-container\">\n<div class=\"gb-container gb-container-9672b86c\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-a94dc6ff\">\n<div class=\"gb-grid-column gb-grid-column-bebc1710\"><div class=\"gb-container gb-container-bebc1710\"><div class=\"gb-inside-container\">\n<div class=\"gb-container gb-container-bc53a363\"><div class=\"gb-inside-container\">\n<div class=\"gb-container gb-container-8e6d52ed\"><div class=\"gb-inside-container\">\n\n<h3 class=\"gb-headline gb-headline-82ddd28b gb-headline-text\"><strong>Case study University Hospitals of Paris-Sud<\/strong><\/h3>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-78ee141b\"><div class=\"gb-inside-container\">\n\n<h2 class=\"gb-headline gb-headline-4f651756 gb-headline-text\"><span class=\"ez-toc-section\" id=\"Context\"><\/span><strong>Context<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-81b3643c\"><div class=\"gb-inside-container\">\n\n<p>The Pharmacy Department of the Antoine-B\u00e9cl\u00e8re Hospital in Clamart has a team of 60 people. It has been managed by Andr\u00e9 RIEUTORD since 2009.<\/p>\n\n\n\n<p>Involved in a document management project, he realised how difficult it was to keep a document base up to date and to share it with a group of individuals.<\/p>\n\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-c03e6e70\"><div class=\"gb-container gb-container-c03e6e70 box white pyx4\" id=\"box-survol\"><div class=\"gb-inside-container\">\n<div class=\"gb-container gb-container-ff9511bc\"><div class=\"gb-inside-container\">\n\n<div class=\"gb-headline gb-headline-c5357e98\"><span class=\"gb-icon\"><svg viewBox=\"0 0 40 28\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\"><path d=\"M30.6 28c-5.2 0-9.4-4.2-9.4-9.4C21.2 8 25.5 1 25.7.7l.5-.7H33l-.6 2C31.9 3.9 31 7.4 31 8.6v.6c2.4.1 4.6 1.1 6.3 2.8 1.7 1.8 2.7 4.1 2.7 6.6 0 5.2-4.2 9.4-9.4 9.4zM27.9 3.1c-1 2-3.6 7.7-3.6 15.5 0 3.4 2.8 6.2 6.2 6.2s6.2-2.8 6.2-6.2-2.7-6.2-6.1-6.2h-.1c-1.4 0-2-.7-2.4-1.3-.4-.7-.4-1.5-.4-2.4 0-1.2.6-3.7 1-5.5l-.8-.1zm2.7 6.1zM9.4 28C4.2 28 0 23.8 0 18.6 0 8 4.3 1 4.5.7l.4-.7h6.8l-.6 2c-.6 1.9-1.4 5.5-1.4 6.6v.6c2.4.1 4.6 1.1 6.3 2.8 1.7 1.8 2.7 4.1 2.7 6.6 0 5.2-4.2 9.4-9.3 9.4zM6.7 3.1c-1 2-3.6 7.7-3.6 15.5 0 3.4 2.8 6.2 6.2 6.2s6.2-2.8 6.2-6.2-2.7-6.2-6.1-6.2c-1.4 0-2-.7-2.4-1.3-.4-.7-.4-1.5-.4-2.4 0-1.2.6-3.7 1-5.5l-.9-.1zm2.7 6.1z\"><\/path><\/svg><\/span><span class=\"gb-headline-text\"><\/span><\/div>\n\n\n\n<p class=\"has-text-align-left\">Thanks to PYX4, we are harmonising practices, relieving memory, and securing the patient journey.<\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-163e1379\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-0ab7e264\">\n<div class=\"gb-grid-column gb-grid-column-dbc2843b\"><div class=\"gb-container gb-container-dbc2843b\"><div class=\"gb-inside-container\">\n\n<figure class=\"wp-block-image size-full is-style-rounded img-none\" id=\"box-survol\"><img decoding=\"async\" width=\"210\" height=\"210\" src=\"https:\/\/pyx4.com\/wp-content\/uploads\/2021\/07\/Andre-Rieutord_APHP.jpg\" alt=\"Photo d'Andr\u00e9 Rieutord de l'APHP\" class=\"wp-image-16296\" srcset=\"https:\/\/pyx4.com\/wp-content\/uploads\/2021\/07\/Andre-Rieutord_APHP.jpg 210w, https:\/\/pyx4.com\/wp-content\/uploads\/2021\/07\/Andre-Rieutord_APHP-150x150.jpg 150w\" sizes=\"(max-width: 210px) 100vw, 210px\" \/><\/figure>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-3622ff24\"><div class=\"gb-container gb-container-3622ff24\"><div class=\"gb-inside-container\">\n\n<p class=\"has-text-align-left\" style=\"font-size:12px\"><strong>Andr\u00e9 RIEUTORD<br><\/strong>Pharmacist &amp; Head of Department<br>University Hospitals Paris-SudHealth<br><\/p>\n\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-e355d245\"><div class=\"gb-inside-container\">\n<div class=\"gb-container gb-container-7590f51e\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-e42a93ae\">\n<div class=\"gb-grid-column gb-grid-column-3dbf6eb3\"><div class=\"gb-container gb-container-3dbf6eb3\"><div class=\"gb-inside-container\">\n<div class=\"gb-container gb-container-41e04dbb\"><div class=\"gb-inside-container\">\n<div class=\"gb-container gb-container-6bee5c55\"><div class=\"gb-inside-container\">\n\n<h3 class=\"gb-headline gb-headline-333b119c gb-headline-text\"><strong>In brief<\/strong><\/h3>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-6b4f119f\"><div class=\"gb-inside-container\">\n\n<h2 class=\"gb-headline gb-headline-1adacc25 gb-headline-text\"><span class=\"ez-toc-section\" id=\"How_to_secure_your_customer_pathway_and_aim_for_operational_excellence\"><\/span><strong>How to secure your customer pathway and aim for operational excellence?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-31674128\"><div class=\"gb-container gb-container-31674128\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-9d27d285\">\n<div class=\"gb-grid-column gb-grid-column-cfa4ba0a\"><div class=\"gb-container gb-container-cfa4ba0a box white pyx4\" id=\"box-survol\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-13658686\"><span class=\"gb-icon\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" fill=\"currentColor\" class=\"bi bi-bullseye\" viewBox=\"0 0 16 16\">   <path d=\"M8 15A7 7 0 1 1 8 1a7 7 0 0 1 0 14zm0 1A8 8 0 1 0 8 0a8 8 0 0 0 0 16z\"><\/path>   <path d=\"M8 13A5 5 0 1 1 8 3a5 5 0 0 1 0 10zm0 1A6 6 0 1 0 8 2a6 6 0 0 0 0 12z\"><\/path>   <path d=\"M8 11a3 3 0 1 1 0-6 3 3 0 0 1 0 6zm0 1a4 4 0 1 0 0-8 4 4 0 0 0 0 8z\"><\/path>   <path d=\"M9.5 8a1.5 1.5 0 1 1-3 0 1.5 1.5 0 0 1 3 0z\"><\/path> <\/svg><\/span><span class=\"gb-headline-text\"><strong>Objectives<\/strong><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To propose more dynamic document management and standards<\/li>\n\n\n\n<li>To secure the patient pathway<\/li>\n<\/ul>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-603ac093\"><div class=\"gb-container gb-container-603ac093 box white pyx4\" id=\"box-survol\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-57cb5fb3\"><span class=\"gb-icon\"><svg viewBox=\"0 0 16 16\" class=\"bi bi-building\" fill=\"currentColor\" height=\"16\" width=\"16\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\">   <path d=\"M14.763.075A.5.5 0 0 1 15 .5v15a.5.5 0 0 1-.5.5h-3a.5.5 0 0 1-.5-.5V14h-1v1.5a.5.5 0 0 1-.5.5h-9a.5.5 0 0 1-.5-.5V10a.5.5 0 0 1 .342-.474L6 7.64V4.5a.5.5 0 0 1 .276-.447l8-4a.5.5 0 0 1 .487.022zM6 8.694 1 10.36V15h5V8.694zM7 15h2v-1.5a.5.5 0 0 1 .5-.5h2a.5.5 0 0 1 .5.5V15h2V1.309l-7 3.5V15z\" fill-rule=\"evenodd\"><\/path>   <path d=\"M2 11h1v1H2v-1zm2 0h1v1H4v-1zm-2 2h1v1H2v-1zm2 0h1v1H4v-1zm4-4h1v1H8V9zm2 0h1v1h-1V9zm-2 2h1v1H8v-1zm2 0h1v1h-1v-1zm2-2h1v1h-1V9zm0 2h1v1h-1v-1zM8 7h1v1H8V7zm2 0h1v1h-1V7zm2 0h1v1h-1V7zM8 5h1v1H8V5zm2 0h1v1h-1V5zm2 0h1v1h-1V5zm0-2h1v1h-1V3z\"><\/path> <\/svg><\/span><span class=\"gb-headline-text\"><strong>Context<\/strong><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A department of 60 people<\/li>\n\n\n\n<li>Various profiles: interns, process pilots, etc.<\/li>\n<\/ul>\n\n<\/div><\/div><\/div>\n<\/div>\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-66793dcb\">\n<div class=\"gb-grid-column gb-grid-column-98cba91f\"><div class=\"gb-container gb-container-98cba91f box white pyx4\" id=\"box-survol\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-90a9d3e3\"><span class=\"gb-icon\"><svg viewBox=\"0 0 16 16\" class=\"bi bi-flag\" fill=\"currentColor\" height=\"16\" width=\"16\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\">   <path d=\"M14.778.085A.5.5 0 0 1 15 .5V8a.5.5 0 0 1-.314.464L14.5 8l.186.464-.003.001-.006.003-.023.009a12.435 12.435 0 0 1-.397.15c-.264.095-.631.223-1.047.35-.816.252-1.879.523-2.71.523-.847 0-1.548-.28-2.158-.525l-.028-.01C7.68 8.71 7.14 8.5 6.5 8.5c-.7 0-1.638.23-2.437.477A19.626 19.626 0 0 0 3 9.342V15.5a.5.5 0 0 1-1 0V.5a.5.5 0 0 1 1 0v.282c.226-.079.496-.17.79-.26C4.606.272 5.67 0 6.5 0c.84 0 1.524.277 2.121.519l.043.018C9.286.788 9.828 1 10.5 1c.7 0 1.638-.23 2.437-.477a19.587 19.587 0 0 0 1.349-.476l.019-.007.004-.002h.001M14 1.221c-.22.078-.48.167-.766.255-.81.252-1.872.523-2.734.523-.886 0-1.592-.286-2.203-.534l-.008-.003C7.662 1.21 7.139 1 6.5 1c-.669 0-1.606.229-2.415.478A21.294 21.294 0 0 0 3 1.845v6.433c.22-.078.48-.167.766-.255C4.576 7.77 5.638 7.5 6.5 7.5c.847 0 1.548.28 2.158.525l.028.01C9.32 8.29 9.86 8.5 10.5 8.5c.668 0 1.606-.229 2.415-.478A21.317 21.317 0 0 0 14 7.655V1.222z\"><\/path> <\/svg><\/span><span class=\"gb-headline-text\"><strong>Results<\/strong><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Interns who were autonomous in dealing with specific problems<\/li>\n\n\n\n<li>Training managers focused on the transmission of more important subjects<\/li>\n\n\n\n<li>An approach encouraged by the High Authority for Health<\/li>\n<\/ul>\n\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><div class=\"gb-shapes\"><div class=\"gb-shape gb-shape-1\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1200 100\" preserveAspectRatio=\"none\"><path d=\"M1200 77.2L400 0 0 77.2V100h1200z\"\/><\/svg><\/div><\/div><\/div>\n\n<div class=\"gb-container gb-container-4f3e77b1\"><div class=\"gb-inside-container\">\n<div class=\"gb-container gb-container-dcc5aa42\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-e0551870\">\n<div class=\"gb-grid-column gb-grid-column-b40d3f1c\"><div class=\"gb-container gb-container-b40d3f1c\"><div class=\"gb-inside-container\">\n<div class=\"gb-container gb-container-702d0ecd\"><div class=\"gb-inside-container\">\n<div class=\"gb-container gb-container-e8697160\"><div class=\"gb-inside-container\">\n\n<h3 class=\"gb-headline gb-headline-e28c1a82 gb-headline-text\"><strong>Solutions<\/strong><\/h3>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-855b2fed\"><div class=\"gb-inside-container\">\n\n<h2 class=\"gb-headline gb-headline-12dd87c8 gb-headline-text\"><span class=\"ez-toc-section\" id=\"The_University_Hospitals_of_Paris-Sud_use_the_PYX4_Process_module\"><\/span><strong>The University Hospitals of Paris-Sud use the PYX4 Process module<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-64f9076f\"><div class=\"gb-inside-container\">\n\n<p>Discover the integrated solution within the University Hospitals of Paris-Sud and start a similar approach that meets your challenges and objectives.<\/p>\n\n\n\n<p>Our teams are available to answer your questions.<\/p>\n\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-09f76890\"><div class=\"gb-inside-container\">\n<div class=\"gb-button-wrapper gb-button-wrapper-ce3a3241\">\n\n<a class=\"gb-button gb-button-d4bb3a76 gb-button-text btn\" href=\"https:\/\/pyx4.com\/en\/software-pyx4\/products\/\">Discover the PYX4 platform<\/a>\n\n<\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-f6df64eb\"><div class=\"gb-container gb-container-f6df64eb box white process\" id=\"box-survol\"><a class=\"gb-container-link\" href=\"https:\/\/pyx4.com\/en\/software-pyx4\/products\/pyx4-process\/\"><\/a><div class=\"gb-inside-container\">\n<div class=\"gb-container gb-container-7dc91d85\"><div class=\"gb-inside-container\">\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"210\" height=\"209\" src=\"https:\/\/pyx4.com\/wp-content\/uploads\/2021\/06\/Logo_PYX4-process_RVB-no-text-210x210-1.png\" alt=\"logotype de PYX4 Process\" class=\"wp-image-14500\" srcset=\"https:\/\/pyx4.com\/wp-content\/uploads\/2021\/06\/Logo_PYX4-process_RVB-no-text-210x210-1.png 210w, https:\/\/pyx4.com\/wp-content\/uploads\/2021\/06\/Logo_PYX4-process_RVB-no-text-210x210-1-150x150.png 150w\" sizes=\"(max-width: 210px) 100vw, 210px\" \/><\/figure>\n\n<\/div><\/div>\n\n\n<h4 class=\"gb-headline gb-headline-98bbbf9b gb-headline-text\">PYX4 Process<\/h4>\n\n\n\n<p>Software designed to map your organisation&#8217;s activities in a collaborative and centralised manner.<\/p>\n\n\n<div class=\"gb-button-wrapper gb-button-wrapper-9fa390d0\">\n\n<a class=\"gb-button gb-button-55c9686d\" href=\"https:\/\/pyx4.com\/en\/software-pyx4\/products\/pyx4-process\/\"><span class=\"gb-button-text\"><strong>Discover<\/strong><\/span><span class=\"gb-icon\"><svg aria-hidden=\"true\" role=\"img\" height=\"1em\" width=\"1em\" viewBox=\"0 0 256 512\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\"><path fill=\"currentColor\" d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/span><\/a>\n\n<\/div>\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-08347b55\"><div class=\"gb-container gb-container-08347b55 box alt smooth-scroll\" id=\"box-survol\"><a class=\"gb-container-link\" href=\"https:\/\/pyx4.com\/en\/contact-us\/\"><\/a><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-28b4f05d\"><span class=\"gb-icon\"><svg aria-hidden=\"true\" role=\"img\" height=\"1em\" width=\"1em\" viewBox=\"0 0 448 512\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\"><path fill=\"currentColor\" d=\"M148 288h-40c-6.6 0-12-5.4-12-12v-40c0-6.6 5.4-12 12-12h40c6.6 0 12 5.4 12 12v40c0 6.6-5.4 12-12 12zm108-12v-40c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12h40c6.6 0 12-5.4 12-12zm96 0v-40c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12h40c6.6 0 12-5.4 12-12zm-96 96v-40c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12h40c6.6 0 12-5.4 12-12zm-96 0v-40c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12h40c6.6 0 12-5.4 12-12zm192 0v-40c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12h40c6.6 0 12-5.4 12-12zm96-260v352c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V112c0-26.5 21.5-48 48-48h48V12c0-6.6 5.4-12 12-12h40c6.6 0 12 5.4 12 12v52h128V12c0-6.6 5.4-12 12-12h40c6.6 0 12 5.4 12 12v52h48c26.5 0 48 21.5 48 48zm-48 346V160H48v298c0 3.3 2.7 6 6 6h340c3.3 0 6-2.7 6-6z\"><\/path><\/svg><\/span><\/h4>\n\n\n\n<h4 class=\"gb-headline gb-headline-48954ee0 gb-headline-text\">Want to know more?<\/h4>\n\n\n\n<p>Our teams are here to help you and provide you with the solutions best suited to your needs.<\/p>\n\n\n<div class=\"gb-button-wrapper gb-button-wrapper-f0eee871\">\n\n<a class=\"gb-button gb-button-3f67ed26 btn smooth-scroll\" href=\"https:\/\/pyx4.com\/en\/contact-us\/\"><span class=\"gb-button-text\"><strong>Contact us<\/strong><\/span><span class=\"gb-icon\"><svg aria-hidden=\"true\" role=\"img\" height=\"1em\" width=\"1em\" viewBox=\"0 0 256 512\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\"><path fill=\"currentColor\" d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/span><\/a>\n\n<\/div>\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-8729687b\"><div class=\"gb-inside-container\">\n<div class=\"gb-container gb-container-6eef1e6f\"><div class=\"gb-inside-container\">\n<div class=\"gb-container gb-container-ee099818\"><div class=\"gb-inside-container\">\n\n<h3 class=\"gb-headline gb-headline-0a9aa985 gb-headline-text\"><strong>Interview<\/strong><\/h3>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-176665d2\"><div class=\"gb-inside-container\">\n\n<h2 class=\"gb-headline gb-headline-2b3b572d gb-headline-text\"><span class=\"ez-toc-section\" id=\"Andre_RIEUTORD_Pharmacist_Department_Manager\"><\/span><strong><strong><strong>Andr\u00e9 RIEUTORD <\/strong><\/strong><\/strong>\/ Pharmacist &amp; Department Manager<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-721096ed\"><div class=\"gb-inside-container\">\n<div class=\"gb-container gb-container-73f6e4f6\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-c58afa2c gb-headline-text\"><strong>What motivated you to choose our solution?<\/strong><\/h4>\n\n\n\n<p>We used to work with written procedures and instructions, with screen captures, on demand or by necessity&#8230; most often in a hurry. This observation motivated us to look for a tool that would allow us to operate in a more structured way.<\/p>\n\n\n\n<p>We first discovered the Qualigram methodology, which emphasises a visual rather than an editorial aspect, structured with a simple and logical grammar. We then appreciated the interactivity of the tool and its access in SaaS mode.<\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-4c95ff57\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-3c04c6ca gb-headline-text\"><strong>How did you come up with the idea of acquiring a business process management tool?<\/strong><\/h4>\n\n\n\n<p>Originally, I was involved in a document management project. As it progressed, I realised how difficult it was to keep a document base up to date and to share it with a group of people.<\/p>\n\n\n\n<p>In 2009, I discovered the concept of process-based management, which revolutionised the way I work and approach management. We launched and implemented the &#8220;find a document in less than 5 minutes&#8221; project using this approach.<\/p>\n\n\n\n<p>As a logical consequence, having understood the advantages of process-based management, I started to look for a process management tool.<\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-8bd5ef46\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-7e3e627d gb-headline-text\"><strong>What motivated you to choose PYX4 as your modelling tool?<\/strong><\/h4>\n\n\n\n<p>When I started my search for a tool, I met with the PYX4 team and we conducted a feasibility study, with an analysis grid that also included the HR dimension, in particular roles and responsibilities.<\/p>\n\n\n\n<p>In the hospital environment, decision cycles are long. I convinced the Logistics Director of the value of our approach, and he supported the project, which helped us considerably to move it forward.<\/p>\n\n\n\n<p>The PYX4 suite was chosen because of its accessibility, its easy-to-understand methodology and its flexibility.<\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-640f3f1b\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-916cb291 gb-headline-text\"><strong>What processes are being deployed with PYX4?<\/strong><\/h4>\n\n\n\n<p>The project aims to provide a more lively document management and standards (i.e. procedures), thanks to the multi-level process approach.<\/p>\n\n\n\n<p>The scope is the logistics platform: hotel shops, DMS and pharmacy.<br>The macro process concerned is: supply \/ order \/ receive \/ deliver.<\/p>\n\n\n\n<p>4 processes have been modelled to date:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Order\/deliver a narcotic drug<\/li>\n\n\n\n<li>Receive\/Check\/Deliver paediatric parenteral nutrition bags<\/li>\n\n\n\n<li>Ordering\/receiving\/delivering a sterile medical device<\/li>\n\n\n\n<li>Ordering an urgent drug<\/li>\n\n\n\n<li>Order\/deliver a blood derivative (ongoing)<\/li>\n<\/ul>\n\n\n\n<p>The documents are pyx4-stored on an external institutional platform or simply on the network with limited access via a link through Webdav. In this way, updates are made automatically in PYX4, which allows us to decentralise the updated documentation directly to the relevant procedures.<br><\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-1310a168\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-229c3b7c gb-headline-text\"><strong>How is your project going? How have you encouraged your employees to use the tool?<\/strong><\/h4>\n\n\n\n<p>We are currently in the deployment phase with our teams, and in the change management phase.<br>We started by actively using the tool with the &#8220;interim&#8221; teams, such as our pharmacy interns, who are sometimes only here for six months.<\/p>\n\n\n\n<p>The main aim is to provide them with an easily accessible document source. This has allowed us to reduce the investment of the permanent staff in the training of these temporary staff, which is an undeniable advantage for them.<\/p>\n\n\n\n<p>Some of our permanent staff are trained in the SADT* method, which helps us to structure our approach.<br>Some members of our team, such as pharmacy assistants, have taken to the tool very well, and one of themhas been trained accordingly, with a green belt certification in Lean.<\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-cb47886f\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-eaa1781a gb-headline-text\"><strong>Since the implementation of PYX4, have you observed any changes in your daily work?<\/strong><\/h4>\n\n\n\n<p>The tool is intuitive and easy to use with its search by tags. Without any particular training, an intern can find what todo about specific problems, such as &#8220;delivering a narcotic drug&#8221;.<br>If these topics are discussed in training without being directly put into practice, the trained public quickly forgets how to proceed.<\/p>\n\n\n\n<p>Thanks to PYX4, interns are able to independently find all the steps to follow and the associated documents even if this happens 4 or 5 months after their arrival.<\/p>\n\n\n\n<p>This allows us to focus on value-added information during training. As a result, the permanent staff who run the training courses also benefit from the implementation of the tool, in that it allows them to focus on delivering more interesting and important topics.<\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-dd64e524\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-811bdc83 gb-headline-text\"><strong>How does PYX4 enable you to better meet the requirements of the High Authority for Health?<\/strong><\/h4>\n\n\n\n<p>The tool helps us in our aim to achieve operational excellence and secure the patient&#8217;s journey. We have just been certified by the HAS for 4 years. As the process approach is itself aligned with this standard (i.e. patient tracing), we are preparing for the next deadline with serenity.<\/p>\n\n\n\n<p>The fact that the systemic organisation of activities is presented in PYX4 is very well received and the approach encouraged.<\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-8fe11cba\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-c466273b gb-headline-text\"><strong>What developments do you see in your use of PYX4?<\/strong><\/h4>\n\n\n\n<p>After the start-up, we proceeded to the consolidation stage of the existing processes to drive change within the team and facilitate learning. We will soon start modelling an additional process, around blood-derived medicines.<\/p>\n\n\n\n<p>At the level of the software suite itself, we plan in the medium term to use the continuous process improvement functionalities of PYX4, via the PYX4 Improver module.<br>Note: This project was presented to the Club des Pilotes de Processus by Andr\u00e9 Rieutord in 2013 &#8211; &#8220;Processes succeed when<br>they make sense and improve &#8220;real life&#8221;<\/p>\n\n\n\n<p>SADT: Structured analysis and design techniques)<\/p>\n\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-52a336bd\"><div class=\"gb-inside-container\">\n<div class=\"gb-container gb-container-2c5d8371\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-d74e1f9f\">\n<div class=\"gb-grid-column gb-grid-column-e50c68a0\"><div class=\"gb-container gb-container-e50c68a0\"><div class=\"gb-inside-container\">\n<div class=\"gb-container gb-container-feace412\"><div class=\"gb-inside-container\">\n<div class=\"gb-container gb-container-288daacd\"><div class=\"gb-inside-container\">\n<div class=\"gb-container gb-container-2331f7ae\"><div class=\"gb-inside-container\">\n\n<h3 class=\"gb-headline gb-headline-53640c7e gb-headline-text\"><strong><strong>PYX4 Customer Stories<\/strong><\/strong><\/h3>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-bbe9998f\"><div class=\"gb-inside-container\">\n\n<h2 class=\"gb-headline gb-headline-1ad9c7d6 gb-headline-text\"><span class=\"ez-toc-section\" id=\"Read_our_latest_customer_stories\"><\/span>Read our latest <strong>customer stories<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-57c0d4ae\"><div class=\"gb-inside-container\">\n\n<p>We could tell a lot of stories about our products and services, but the voice of our customers is still the best. Discover their experiences and learn about the challenges they faced using the Pyx4 platform.<\/p>\n\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-a2351275\"><div class=\"gb-container gb-container-a2351275\"><div class=\"gb-inside-container\"><\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-dbee6d23\"><div class=\"gb-inside-container\">\n\n<\/div><\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>The Antoine-B\u00e9cl\u00e8re Hospital of the Assistance Publique H\u00f4pitaux de Paris, located in Clamart, in the Hauts de Seine (92), uses PYX4 to harmonize practices and secure patient care.<\/p>\n","protected":false},"featured_media":16279,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false},"secteur_activite":[],"class_list":["post-19031","cas_clients","type-cas_clients","status-publish","has-post-thumbnail","hentry","masonry-post","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-33"],"acf":[],"_links":{"self":[{"href":"https:\/\/pyx4.com\/en\/wp-json\/wp\/v2\/cas_clients\/19031","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pyx4.com\/en\/wp-json\/wp\/v2\/cas_clients"}],"about":[{"href":"https:\/\/pyx4.com\/en\/wp-json\/wp\/v2\/types\/cas_clients"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pyx4.com\/en\/wp-json\/wp\/v2\/media\/16279"}],"wp:attachment":[{"href":"https:\/\/pyx4.com\/en\/wp-json\/wp\/v2\/media?parent=19031"}],"wp:term":[{"taxonomy":"secteur_activite","embeddable":true,"href":"https:\/\/pyx4.com\/en\/wp-json\/wp\/v2\/secteur_activite?post=19031"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}